Witness Interviews
Once relevant witnesses are located, we engage in conversational-style interviews after properly introducing ourselves and explaining the reason for our inquiry.
One of the biggest challenges about asbestos investigations is time. The average latency period for the diagnosis of mesothelioma is 32 years; therefore, asbestos defense investigations often focus on details that occurred decades earlier. In fact, thorough research of an individual’s potential exposure to asbestos may range from birth to only a few years prior to when their suit was filed.
Over time, documents, buildings and products are destroyed or altered and memories fade. Undoubtedly, the age of the plaintiff or other witnesses is a major obstacle in asbestos exposure cases. Most asbestos claimants have already led a full and productive life and are usually in their twilight years. Due to comorbidities and age, witnesses often struggle to recall events from their past. Plaintiffs’ testimony regarding work history and alleged exposure is, in many cases, littered with inconsistencies and errors. As such, investigators and defense counsel must turn their focus from the flawed memories of deponents to discovering existing documents or witnesses that contradict or support testimony. Frequently, due to various retention policies, documents pertaining to the plaintiff’s life and work history have been warehoused or destroyed, adding more challenges to discovering pertinent information. Time, patience and client communications are key for a successful outcome.
1. Lanphear BP, Buncher CR (July 1992). “Latent period for malignant mesothelioma of occupational origin”. J Occup Med 34 (7): 718–21. PMID
Discovering alternative means by which the plaintiff could have been exposed to asbestos often begins with a review of former work sites, residences, schools and neighborhoods. Retrieving records linked to the abatement or removal of asbestos from these locations will show that the alleged exposure may have occurred from some previously unknown source. For example, a review of records from a state labor office revealed that a plaintiff who had claimed residential exposure to a joint compound which contained asbestos, had actually worked in a manufacturing facility that contained large amounts of asbestos. We discovered correspondence between state regulators and managers of the facility made during the 1960s that revealed the concern for poor air quality. The airborne contaminants were attributed to asbestos insulation on overhead pipes that was flaking off due to vibrations within the facility. The records are also useful in identifying other witnesses whose testimony can be just as damaging as the records themselves. We seek any documents that expose alternative asbestos exposure, then identify and interview people with knowledge of said exposure or familiarity with the plaintiff.
Another important service we offer to our clients is our instinctive ability to identify, locate and interview individuals that have knowledge of events that occurred decades earlier. Recognizing how to find witnesses that might have knowledge of products continually changes; therefore, we continually reassess our strategy in locating these groups of people.
Even today, not everything is stored electronically. We often locate witnesses by reviewing a variety of records outside of a computer. Often the best places to look are local (sometimes remote) libraries, town halls or historical societies. Reviewing old telephone books and archived business information can help create a large witness pool. Records stored within these public archives can be inconsistent, though. Consequently, the results can be both disappointing and surprising. We are experts in having a keen eye and an open mind of where to locate relevant evidence after years of experience scouring the archives of hundreds of mismanaged public agencies.
Creating a large witnesses pool is also important because the bigger the pool generated, the better the probability of finding key witnesses. Because the investigation is focusing on events that took place between 15 and 40 years ago, many of the people identified might be difficult to find. Therefore, it is important to increase the odds by conducting an expansive search for witnesses.
We give special care and consideration to all of the witnesses involved with asbestos cases. Whether you are speaking with a custodian about the storage of records, or with the plaintiff’s co-worker about their recollection of events, the primary goal is to gain the person’s cooperation. Without it, the case could be lost. Therefore, an investigators’ demeanor and tact are requisite when talking with people from a broad spectrum of life. The janitor at the corporation, for instance, might provide more relevant information than the owner. We are mindful of all persons’ relevance and assume that they might be needed for future testimony.
Due to the nature of asbestos cases, often the most important witnesses tend to be elderly. Therefore, it is important to be respectful and considerate of their possible mental and physical limitations. Hearing and memory are two of the most fundamental senses that can affect the interview. Hearing problems can usually be compensated for; however, managing a person with a faulty memory is more challenging. Sometimes elderly witnesses with flawed memories can remember their past clearer than recent events. An experienced investigator will engage witnesses in conversation to help refresh their memories as well as evaluate their suitability for potential trial or deposition. It is important to make follow-up inquiries throughout the course of the case, to ensure that their memories have not changed and to inquire as to whether anything new has been remembered. We are careful not to overwhelm or riddle witnesses with questions making them feel uncomfortable. In my experience, elderly witnesses tend to be more generous with their time. They enjoy discussing the past and can often provide beneficial information.
Read Jed’s Asbestos Defense Investigations: A Primer article (June, 2021) in Pursuit Magazine.